Fermax is a global security and communication technology company headquartered in Valencia, Spain. Founded in 1949, Fermax has more than 75 years of experience designing and manufacturing innovative door-entry, video intercom and access-control solutions for residential and commercial properties.
With a strong focus on security, connectivity and ease of use, Fermax provides a comprehensive range of audio and video intercom systems, access-control solutions and connected building technologies. Its systems are designed to suit everything from individual homes and apartment buildings through to larger residential and commercial developments.
Fermax products combine modern design with reliable technology, offering solutions that help improve building security, communication and access management. Fermax products are used internationally, with the company operating through subsidiaries, sales offices and distributors in more than 85 countries.
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FERMAX
Fermax delivers integrated door-entry, video intercom and access-control solutions designed for residential, multi-residential and commercial applications. With technologies ranging from digital 2-wire systems through to IP-based solutions, Fermax provides flexible systems for new installations, upgrades and replacement projects.
Video intercom systems
Fermax offers a comprehensive range of video intercom solutions designed to provide secure and convenient communication between entrances and occupants. Systems are available for individual homes, apartment buildings and larger developments, with a choice of indoor monitors, outdoor entrance panels and connected features.
DUOX PLUS 2-wire systems
DUOX PLUS is Fermax’s fully digital 2-wire video intercom platform. Using two non-polarised wires throughout the installation, it is designed to simplify installation and is particularly suited to apartment buildings, new developments and intercom upgrades where existing cabling may be reused.
MEET IP intercom systems
MEET is Fermax’s IP-based video intercom platform, built around P2P SIP technology. It provides a flexible solution for larger residential and commercial projects where IP connectivity, advanced functionality and integration with other systems are required.
Access control
Fermax provides access-control solutions for managing and restricting entry to buildings and secured areas. Depending on the system, users can be identified using technologies such as proximity credentials, keypads and other electronic access methods, with solutions available for installations ranging from individual entrances to larger projects.
Mobile connectivity
Compatible Fermax systems can provide call-divert functionality through mobile applications including DuoxMe and MeetMe. Users can receive intercom calls, communicate with visitors and release the door from a compatible smartphone, providing greater flexibility when away from the indoor monitor.
System integration
Fermax’s IP-based technologies support integration possibilities for projects requiring intercom, access control and other building systems to work together. The MEET platform uses SIP-based technology, providing additional flexibility for compatible third-party integrations and larger networked installations.
Training, tools and technical support
Fermax provides installers and professionals with technical documentation, product manuals, installation software, technical videos and support resources. Fermax also provides professional training covering technologies including DUOX PLUS, MEET, access control and AC-MAX to help installers correctly configure, commission and maintain Fermax systems.
Quality
Fermax approaches quality as a long-term commitment to reliable products, continuous improvement and customer satisfaction. Since achieving ISO 9001 certification in 1997, Fermax has continued to develop its quality management processes across product design, manufacturing and service delivery.
PEOPLE AND PROCESSES
Fermax operates an integrated quality and environmental management system based on the UNE EN ISO 9001 and UNE EN ISO 14001 standards. These systems support consistent processes across the organisation, with a focus on product quality, customer requirements, efficient use of resources and reducing environmental impact.
Fermax maintains its headquarters and two production centres in Valencia, Spain, where it manages the complete process from product design through to manufacturing and final assembly.
HIGH STANDARDS WITH SUPPLIERS
Fermax incorporates environmental requirements into its supply chain and manufacturing processes. The company states that its suppliers must comply with environmental requirements relating to product packaging, including appropriate sizing, reusability and the avoidance of harmful substances.
These requirements form part of Fermax's broader commitment to responsible production, waste reduction and the efficient use of materials.
TRAINING, TOOLS AND RESOURCES FOR PROFESSIONALS
Fermax provides installers and industry professionals with a comprehensive range of technical resources to assist with system design, installation, programming and maintenance.
Resources include product manuals, technical documentation, installation and configuration software, technical presentations, training material and video tutorials covering Fermax technologies such as DUOX PLUS, MEET and access-control systems.
Fermax also provides professional tools including INFOTECH, which gives installers access to technical books, specifications, product data sheets, declarations of conformity, manuals and technical presentations.
A ROBUST PRODUCT PORTFOLIO
Fermax specialises in residential and building communication, security and access-control technologies. Its product portfolio includes DUOX PLUS digital 2-wire video intercom systems, MEET IP video intercom systems, access-control solutions, electronic door releases, indoor monitors, entrance panels, concierge systems and mobile connectivity solutions.
The MEET IP platform also supports integration with compatible access control, CCTV and home-automation systems, providing greater flexibility for larger and more advanced installations.
CYBERSECURITY BEST PRACTICE
Cybersecurity is incorporated into the development of Fermax connected products using a Secure by Design approach, with security considered from the initial design stage through to deployment and ongoing operation.
Fermax uses software-analysis tools to identify potential vulnerabilities, encrypted communication protocols for connected devices, and technologies such as SRTP to protect audio and video communications. The company also conducts security audits with ethical-hacking specialists and provides security updates throughout the supported lifecycle of its connected products.
EXCELLENT SUPPORT
Fermax provides technical support to installers, distributors and customers through its international support network. Technical resources include a dedicated Support Centre, manuals, software, technical videos, product documentation and direct technical-assistance channels.
Fermax also operates an international network of subsidiaries, sales offices and distributors, with its products available in more than 85 countries. This network provides local commercial and technical assistance for Fermax systems around the world.
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